Customer Testimonials

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DealerRater May 21, 2025

Best dealership experience I’ve ever had, our salesman Angel Rocha was really knowledgeable and helpful. Made our shopping experience easy & smooth. Definitely will be recommending then to our friends

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DealerRater May 15, 2025

**Title: Extremely Disappointing Experience – Poor Communication and Unprofessional Conduct** I recently had one of the most frustrating and disheartening experiences trying to purchase a vehicle from Bill Luke Santan. I worked primarily with **Tanner Walczak**, Finance Director, and unfortunately, I can’t say I received the professionalism or respect one should expect when making such an important purchase. From the beginning, Tanner was difficult to work with. He repeatedly accused me of locking my credit reports—**even as I was on the phone with him actively checking and confirming they were all unlocked**. I verified multiple times with each credit ... Read More

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DealerRater May 15, 2025

Buyer Beware. From the top of the food chain to the very bottom of the technician in the service department! Buyer beware!

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DealerRater Apr 18, 2025

Pretty easy process no pressure all went pretty smooth the salesmen was super cool and not pushy they did a nice job for me

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DealerRater Feb 18, 2025

Bill Luke dropped the ball on a deal but Arturo saved the day! BL has good process and deals and after Arturo stepped in it was easy to pay and pick up vehicle as I was out of state.

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DealerRater Feb 3, 2025

Not a very good experience at all. STAY AWAY!!!! They represent everything wrong with car dealers and why most folks consider them slime bags. We agreed to a price for the car, and when they sent the invoice, they added all sorts of additional charges for the "work" they had done to the vehicle. They claim that they eat all of the recondition charges, but that is absolutely not true. Also, the car had not been inspected at all and they do nOT disclose ANY issues with the car -- even ones that are obvious and they are ... Read More

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Google Jan 24, 2025

Sally was very helpful & informative during the whole process. She was also kind and understanding in a stressful situation.

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Google Jan 16, 2025

Another great experience w/Bill Luke! Scheduling was easy and fast, and the actual service was also quick. Jeff was no pressure and great to work with! Will continue to come back!

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DealerRater Dec 27, 2024

Justin McFadden in Internet Sales, who helped me to book a test drive was polite and helpful; his father, Brian “BMac” McFadden was very informative and down to earth- he put us at ease and made sure we were well-informed about the sale. Christian in Finance was also very down to earth and easy to get along with. Overall a very painless experience that the staff made fun. Would recommend Bill Luke, especially the McFadden’s, to anyone in the east valley.

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DealerRater Dec 27, 2024

Nick Sokol was awesome! Had a great experience and would highly recommend. Ask for Nick if you want great service.

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