Customer Testimonials
Todd Navarro was very hospitable and attentive!! He graciously shared his time and we connected somewhat on a personal level with him sharing that his brother and I have the same first name and that is EXTREMELY rare. Bill Luke, in my opinion, has one of the best customer service experience and I definitely look forward to making my next vehicle purchase at this location with Todd Navarro!!.
Iris, Justin, and Jeremy provided an easy no-pressure buying experience. They were informative, practical, and simply answered my questions. I will keep Bill Luke in mind for future purchases.
Had the best experience at Bill Luke Santan. Huge thanks to Damian for helping us choose our family vehicle. Highly recommend him!
Eric helped us out and spent alot of time making sure everything was well understood and thorough.
We had a great experience working with Iris on the purchase of our 2018 Kia Optima hybrid. She was very knowledgeable and personable which made our experience that much nicer. I’d highly recommended this dealership if you are in the market for a used car.
I bought a 2021 Chrysler Pacifica Hybrid. I love the car, and the staff was very helpful. I would highly recommend them.
Iris has been extremely helpful and nice! She made buying remotely a breeze! I highly recommend her!
Haydn was very efficient in helping me view the car I was interested in and within a day I drove it home!
I had the pleasure of working with Haydn and he made my car buying process a breeze! I was looking at a few other places, but ultimately decided to buy my car from here due to the hassle free environment, great price, low miles, and finance discount. If you’re in the market for a car, give Haydn a call and he’ll help you make it happen.
I was helped by Jesse and couldn’t be happier with my purchase. I went in wanting to buy my vehicle right away, but Jesse took the time to go over the features, view the car with a walk through and suggested a test drive still before purchasing to make sure I was comfortable with the vehicle first. Great customer service from Jesse!
Happy with overall experience and solid salesman Joseph. Dissapointed with the nonsense $399 hidden tint charge which clearly was NOT put on by the dealership
You guys are awesome and very professional! Made the whole process much easier for me. Thank you, Peter, Justin, and Steven!
Great customer service
Peter is a good Salesman
We came in and purchased a 2022 Thundra. Iris Wad was absolutely amazing and welcoming. Will definitely be referring family to her.
Only Bill Luke location to respond to my internet inquiries. Bianca and Angel were super responsive and great to work with. Least stressful buy experience ever. I'll definitely recommend.
Let’s be honest. No one likes car shopping. However I am happy to say my experience at Bill Luke Santan exceeded my expectations. After a month of looking for a new vehicle filled with subpar experiences I was overjoyed to have such a nice experience. Eric was a huge part in my experience being pleasant. I felt respected and heard. I didn’t feel rushed or just like a number. I felt like they cared about selling me the car I wanted at a price both of us felt good about. I would recommend any of my friends or ...
Jesse was very knowledgeable about the car I was purchasing and I greatly appreciated his patience and help when assisting me with my car purchase!
Timothy was great and was not pushy. The whole process was smooth and fast.
Haydn was great. Easy experience. Would recommend buying here.
Jesse was great! Good experience. Good price. Nice place and people.
Hayden was great listened to what we would like to look at and the price. Hayden looked and picked 4 cars for us to see. FIRST car, my daughter loved it. Perfect size, extras, and easy to drive for her first car. We bought that car after a 20 minute test drive. Great customer service. Kyle did our paperwork to finalize the sale. Loved the experience all in 90 minutes. Great customer service and great car buying experience. Will be back to purchase another car in 2024.
Angel was great! He even made sure i wasn’t hungry during the time i waiting!
Very good experience buying a car. Good customer service.
I am very happy and grateful with the service I received. I thank all the people who made it possible for me to buy my car. and especially to Mr. Todd for his very good service. thank you so much.
Damian was very friendly, knowledgeable and professional. I was able to get my car purchased quickly and the whole process was very smooth. I really like that Damian did not pressure me to buy the car and didn’t try to sell me a different more expensive vehicle. I will definitely recommend Bill Luke Santan and Damian to my family and friends. Thank you!
Bill Luke staff made my truck purchase extremely easy. Special thanks to my sales person Jesse (GO BRONCOS!)
Very friendly, homelike atmosphere. Both Mr Navarro and our counselor who went over the financial and loans very nice to work with.
Dennis was tremendous on providing us a fast and transparent process. The fastest experience I have ever had purchasing a vehicle. 10/10 top to bottom.
Best Dealership Experience this far. Iris was very knowledgeable understood and answered all our questions in and out with what was established!! NO suprises nor pushing for something we weren't looking for. DEFINITELY will be returning with Iris for upcoming purchases!!
The sales person Eric Collins that we worked with was awesome, very low pressure. The only thing bad I can say about this dealership is they don’t give you a full take of fuel for your new vehicle.
My experience at Bill Luke santan was vey simple and usefull. Eric was our Sales rep and was very informative, helpfulland patient with us I will defenitly raccomand Bill Luke san tan to who wants to find a nice car with really good price
Just got my 2016 Audi Q5 from San Tan Bill Luke and Todd was the sales person that helped me and went over the details of the vehicle, felt very comfortable with no pressure to buy, great customer service Thank you for the hospitality. I would definitely recommend the Bill Luke San Tan to all my friends and Family. 👍👍
I had a great time finding a good car to match me. I participated in the hail sale and Scott helped me out alot with finding what I wanted.
Haydn was extremely kind and knowledgeable! Definitely made my buying experience excellent!
Angel was most helpful during the buying process. He was thorough, respectful, communicative, and knowledgeable. The buying experience was the best! Thank you Bill Luke Santan and Angel!
Dennis is Ten 10s , very knowledgeable in the industry, someone who you can trust and rely on for exceptional service. Highly recommend
Todd Navarro was great to work with. I would 100% buy from him again. I was able to get the price point I was looking for with my trade in and purchasing processes was smooth and easy once terms were agreed on.
I can not thank Levi enough. My wife and I rolled in and Levi met us in the lot. Right out of the gate he was friendly and inquired as to what we were looking for. I had an eye on a particular truck and he took us right to it. Very knowledgeable and patient with me and my wife. After telling him we needed to think about it, he shook my hand, texted me his personal cell phone and wished us a good day. NO PRESSURE, NO HYPE. Needless to say, we went back today and purchased the Tundra. ...
A Remarkable Experience with Peter and Tanner at Bill Luke Santan I recently had the pleasure of working with Peter at Bill Luke Santan when purchasing a car for my daughter, and I couldn't be more pleased with the exceptional service we received. From the moment we stepped into the dealership, Peter's patience and dedication stood out. Peter took the time to show us multiple cars, ensuring we found the perfect fit for our needs. His knowledge about the vehicles was impressive, and he guided us through the options with a great sense of humor, making the car-shopping ...
Brian, was the best and I’m very happy with my Alfa Romeo. Please reach out to him if you ever need a vehicle. Very pleasant, friendly and easy to work with.
Great experience working with Todd. Nothing high pressure and the process was painless.
Everyone here is so nice and welcoming, I had the pleasure of working with Angel for test driving and signing. Angel is funny and easy to talk to, repeated things for me when necessary and gave me time to make the decision that was best for me. Craig in financing was awesome as well and very forthcoming! This place is a hassle free environment, not pushy at all and everyone works together as a team, you can tell they really enjoy working there which made purchasing my car from them easy. I didn’t pay for VIP treatment but I ...
Haydn did such an amazing job helping me find the right car for my needs. He wasn't pushy. Very easy to work with and knew his stuff. Thank you for the great work.
Great experience purchasing my Kia. I’ve sold cars before, and can say the speed of the purchase process was great, and they were pretty busy at the time. Jesse knew the answer to every question immediately, and was straightforward and open with everything.
Tim Q was extremely helpful and knowledgeable during my purchase. He helped to find the right car. Final delivery detail was rushed and left a large amount wax residue on the paint. Overall good experience at Bill Luke SanTan
We loved the whole experience at Bill Luke Santan. Everyone was helpful and friendly, they made sure we were comfortable. Our sales representative was the best, no pressure in any way. Our only issue was the loud "bang" that came from the front of the store each time a sale was made. Had our autistic son been with us it would have caused issues. It startled us each time, can't imagine what it would do to someone who is sensitive to loud unexpected sounds.
Was able to easily get everything I wanted in a car and not stress about anything else. They hit the price i wanted and didn’t have to argue about it or anything. Shoutout to Levi for making it so easy.
Tim was very helpful. Answered any and all questions I might have had. The buying process went great. Got what I wanted at the price I wanted. Would have no problem using them again.
Timothy was great, honest and quick. No unexpetced fees or prices, the price you see online is the price you pay period. Everyone was extremely nice. Would 100% buy another car from them again, in fact this isn’t the first time I bought a car from them and this is not the first time I had a great experience with them. Highly recommend
Honest up front sales and financing. Bryan and Craig were professional and very helpful. Would highly recommend for anyone looking for a vehicle.
Eric was very helpful throughout the process.
It was a pleasure working with David Vega today
We recently purchased a 2021 Toyota Avalon from Bill Luke SanTan. The car itself, in our own mechanic's words, was "absolutely perfect." Also, my initial phone contact with the online sales people was very satisfactory. And I left a deposit to hold the car. We drove up from Tucson the next day. Jesse Hernandez was our sales representative, whom we saw right away upon our arrival. He was very helpful with the test drive, providing the pertinent sales information, and answering our questions. That part of the process was very pleasant and efficient. However, we did experience a ...
Jesse Hernandez was amazing best car buying experience. This was my second car I bought from them and it was great
10 STARS FOR TIMOTHY!! Timothy got us into a great truck and we couldn't be happier. Phenomenal experience at Bill Luke, like no other. Their low pressure sales is the way to go. Thanks again!!
Bought a beautiful 2022 Escape for our out of state daughter. Super clean great low miles! Ask for Nacho when you go he was awesome! He even faced timed your daughter (as we have androids) and have her a complete route explaining things to get thoroughly, no pressure and very personable. We really enjoyed buying this car. Great experience! We also spoke with Dustin, and he made sure that we were taken care of when we returned to pick up the car.
Just got a '21 Nissan Leaf and am so happy with it. The man, the myth, the legend Dennis was fantastic and made things so easy. 5* all day!
Pretty fast service of buying and friendly people
Our salesman Timothy Quintana at Bill Luke Santan could not have been a greater help. He went out of his way to find just the right car for us. Huge selection of quality cars made it easy and one stop shopping for us. My second purchase of a vehicle from this dealership was just as good as the first. I found them straight forward with pricing and the deal wrap up. Very low pressure from sales to financing.
It was a good experience, Daniel was very pleasant to work with!
amazing costumer service by Peter , everything went smooth and everyone was super friendly and caring especially Peter
Had a great experience purchasing a vehicle here. Scott and Craig were both amazing to work with. They were professional, honest and very personable. This will be the only place I'll go and recommend to purchase a vehicle!!! I'm so happy with my almost new suv!!!! Thanks so much!!
Iris Wade, I can’t say enough about this beautiful intelligent salesperson. I love the professionalism and the integrity that Iris presented to me during this sale. I will definitely keep Iris in my phone for future purchases. Thanks Bill Luke and a VERY SPECIAL THANKS to Iris. Don Bergem
Great experience..whole process super quick!! Dennis helped us..he was great too!!
Daniel and Craig were great, understanding of needs and made the experience as quick as possible. Clear and strait forward experience, 100% recommend!
Great Experience for buying a car. Peter was very knowledgeable regarding the Toyota Highlander that I ended up purchasing.
Excellent service from Scott today. Great buying experience.
Bill Luke was so easy to work with!!! Our sales men , Peter was awesome.
To the point. If you're familiar with buying a car then it's comforting to sit back while the staff runs through the motions. Just keep your writing hand fit, because you'll be signing a lot. That's the extent of the effort you have to put into obtaining a new vehicle. This is the 3rd one I've purchased from BLS, and that ought to say something. Why would you want to aggravate yourself be going anywhere else? Dennis was great. Knows the journey... so a marathon guide who has obviously done this thousands of times. Exactly ...
Eric was real good on are visit and are transactions on getting are new truck thank you
Ben was extremely knowledgeable, kind & helpful! My daughter & her husband recommended Bill Luke & I will now!
Jesse was awesome and very knowledgeable. He made the process smooth and quick.
We had a great experience working with Levi on our Audi purchase. He was knowledgeable, had good car advice on our buying process. He helped with comparing pros and cons of each of the three vehicles we looked at. Highly recommend Levi and we will use him again for our next purchase. Great guy!
Great experience, my wife and I both left extremely happy. Eric was a great sales person, he was able to answer every question we had no problem. We will definitely be coming back to Eric for our next vehicle.
Paul was very helpful and patient with our car purchase. Jaxson, Courtney and I are grateful thank you
I had a wonderful experience working with my salesman Levi. We bought a truck from him just a few months ago. Yesterday I tried to strike a deal on another car - there were some negotiation hiccups initially but in the end they came through with a great deal and worked to earn my business. I am pleased with the vehicle and they went above and beyond to earn my business! Bill Like will be my first stop for a vehicle from now on!
I went in and bought a vehicle from Jesse yesterday and he was extremely nice and welcoming, He worked with me and were able to meet my needs. Absolutely amazing guy and I highly recommend this dealership and Jesse as a salesman! Thank you guys again
Pretty quick and painless experience. The personalized walkthrough videos are great. Levi was friendly and helpful.
Iris was such a great help and so friendly!
Awesome! Awesome! Awesome! Ignacio and Tanner were so kind and explained everything thoroughly even when I didn’t understand something in the paperwork. They were both very thorough and professional. I would highly recommend Bill Luke in Santan to buy their next car! ⭐️⭐️⭐️⭐️⭐️
Very solid experience at this dealership; transaction was relatively quick and the staff very knowledgeable.
I want to give a big shout out to Robert aka Ben for his amazing service & for making my first experience @ Bill Luke Santan a fun & painless one!!! My new Chevy Equinox is beautiful & I'm a really happy customer. Thank you so much!!! Stacey
The whole experience was just outstanding never experienced something like that in my life they show you a video of the car that you're interested your salesperson greets you at the door explains the whole process the finance department is awesome got a really great deal low percentage and I get to take my new Julia home thank you so much keep up the good work special thanks to my salesperson Iris was wonderful and special thanks to the finance department I would highly recommend this dealership a lot of great cars with low miles and great prices very ...
Amazing staff, friendly, patient and hard working. Love the sales department, and service department.
I’m a first time car buyer. I’ve been to dealerships with family and friends before, and Brian (BMac) is by far the best salesperson I’ve met. A week ago, I came to look at the cars available on the lot because I had seen a Volkswagen Golf Sportwagen for sale online. I came and checked the car but decided not to buy that day because I wanted to think about it some more. No pressure from anyone at the dealership. Two days later the price drops on the vehicle and without being pushy, the dealership notifies me ...
Dennis it a great no nonsense salesman. Which is very nice to see! Politely professional and knowledgeable of financial markets involving auto purchases. Consider him a true asset within your company!
Thank you Eric for making this a pain free process!!!
Robert was very helpful and the experience was smooth. Didn’t have to worry about the unadvertised additional costs like you see at other used car dealerships.
Wonderful reception and helpful staff.Helpful in addressing customer needs and in navigating through all the processes of car purchase Would recommend for my family and friends.Hope to come back again.I and my family were glad to have Brian McFadden who helped us with all the requirements for car and walked us through.Good job!.
Eric Collins was very professional and courteous will recommend him and Bill Luke 10/10